TERMS OF SERVICE

Leadgen Marketing LLC
Last Updated: 12/9/2025

Welcome to Leadgen Marketing LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, AI voice systems, appointment-booking tools, communication services, and any related products or services we provide (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Description of Services

Leadgen Marketing LLC provides AI-assisted call answering, qualification, and appointment-booking services for businesses, including insurance agents and other service professionals.
Our Services may include:

AI voice agents responding to inbound calls

Caller verification and data collection

Appointment scheduling into integrated calendars

Lead routing and CRM updates

Call recording and transcription

Direct-mail response handling and workflow automation

We do not sell insurance or provide financial, legal, or professional advice. Our role is limited to communication, intake, and scheduling support.

2. Use of AI Technology

Our Services rely on automated AI systems that interpret caller speech, ask scripted and dynamic questions, and perform tasks based on collected information.

You acknowledge and agree that:

AI output may contain inaccuracies, misunderstandings, or incomplete statements

The AI may misinterpret caller input or provide incorrect availability suggestions

The Company does not guarantee the accuracy, performance, or reliability of any AI-generated responses

You agree that Leadgen Marketing LLC is not liable for any decisions, actions, or outcomes based on AI responses.

3. User Responsibilities

By using the Services, you agree to:

Provide accurate and lawful information

Maintain compliance with all applicable industry regulations

Use the Services only for legitimate business purposes

Not misuse, abuse, or interfere with any Company system

Ensure your own business processes and communications comply with legal requirements

You are responsible for ensuring that any data you supply to our systems is correct and lawful to process.

4. Account Access & Security

You are responsible for:

Maintaining the confidentiality of your login credentials

Ensuring only authorized users access your account

Monitoring activity on your account

Immediately notifying us of any unauthorized access

We are not responsible for any loss or damage arising from compromised credentials due to your actions or negligence.

5. Billing, Payments & Refunds

If you purchase any Services, you agree to:

Pay all applicable fees according to your plan

Understand that setup fees, subscription fees, and usage fees are non-refundable

Avoid initiating chargebacks, as this may cause account suspension

Ensure timely payment to avoid interruptions in telephony, AI agents, workflows, or integrations

We reserve the right to suspend or terminate Services for non-payment.

6. Call Recording, Consent & Compliance

Our Services may record calls, capture caller data, and generate transcripts.
By using the Services, you acknowledge and agree:

You are responsible for any required caller disclosure or consent

You will comply with all applicable one-party or two-party consent laws

We may store recordings and transcripts for internal use, training, quality assurance, and troubleshooting

We do not provide legal advice regarding telephony compliance. You are solely responsible for ensuring compliance with:

TCPA (Telephone Consumer Protection Act)

State-level call recording laws

A2P messaging rules

Carrier compliance requirements

Industry-specific regulations (such as insurance rules)

7. Third-Party Integrations

Our Services may connect with third-party platforms such as:

GoHighLevel (GHL)

Google Calendar

Zapier, Make, or n8n

Telephony providers

CRM systems

We are not responsible for:

Downtime or outages caused by third parties

Data errors or sync failures

Loss of data due to external platforms

Changes or limitations introduced by third-party APIs

Your use of third-party tools is governed by their own terms and policies.

8. Intellectual Property

All Service-related content—including AI prompts, scripts, logic flows, call frameworks, software, branding, and training materials—is the exclusive property of Leadgen Marketing LLC.

You may not:

Copy

Modify

Reverse engineer

Resell

Distribute

any intellectual property without our explicit written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Leadgen Marketing LLC is not liable for:

Indirect, incidental, punitive, or consequential damages

Missed appointments or booking errors

AI misinterpretations or inaccuracies

Service interruptions, outages, or technical failures

Loss of revenue or business opportunities

Your exclusive remedy for any claim arising from the Services is limited to the amount paid to us in the 30 days preceding the claim.

10. Termination

We may suspend or terminate your access to the Services at our discretion if:

You violate these Terms

Your payment fails or a chargeback occurs

Abuse, misuse, or suspicious activity is detected

Regulatory compliance issues prevent continued service

A2P registration or telephony requirements are not met

Upon termination, access to all Services may be disabled immediately.

11. Changes to the Terms

We may update or modify these Terms at any time. The revised Terms will be posted on our website, and continued use of the Services constitutes acceptance.

12. Governing Law

These Terms shall be governed and interpreted according to the laws of the State of Nevada, without regard to conflict-of-law principles.

13. Contact Information

For questions about these Terms, you may contact us at:

Leadgen Marketing LLC
7866 Firefalls Drive, Las Vegas, NV 89147
Phone: (818) 640-5464 (Main Line)
Email: [email protected] (Support)