PRIVACY POLICY

Last Updated: 12/09/2025

Leadgen Marketing LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our website, AI voice systems, appointment-booking tools, and related services (“Services”).
This Privacy Policy explains how we collect, use, store, and share information when you interact with us.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

Name

Phone number

Email address

City, state, or ZIP code

Details provided during calls or inquiries

Appointment preferences and scheduling details

B. Information Collected Automatically

Call recordings and audio transcripts

Caller ID, phone number, and call metadata (time, duration, routing)

Device/browser information when visiting our website

IP address and approximate location

C. Information From Third-Party Systems

If you integrate our Services with external platforms, we may receive data from:

GoHighLevel (GHL)

Google Calendar

Zapier, Make, n8n

CRM systems

Telephony providers

We collect this information solely for operational and business purposes.

2. How We Use Your Information

We use the personal information we collect to:

Answer inbound calls through our AI agents

Verify caller identity and collect business-related information

Schedule appointments on your behalf

Update CRM records and maintain customer profiles

Improve the accuracy and performance of our AI systems

Provide customer support and troubleshoot issues

Comply with legal, regulatory, and carrier requirements

We do not sell personal information to third parties.

3. Call Recording & Consent

Our Services may include call recording and automated transcription.

By interacting with our AI voice systems or calling our phone numbers, you consent to:

Call recording

Storage and processing of recordings

Automated transcription

Use of call data for scheduling, quality assurance, training, and compliance

You are responsible for obtaining appropriate consent from your callers if required under applicable law.

4. SMS, Messaging & Opt-Out Rights

If you provide your phone number to us:

You may receive transactional SMS messages, such as appointment confirmations or information you specifically requested.

We do not send promotional or marketing text messages.

You may opt out at any time by replying STOP.

Message & data rates may apply.

These messages are strictly customer-initiated and low volume.

5. How We Share Information

We may share data with:

CRM providers

Telephony services

Calendar systems

AI processing platforms

Automation tools (e.g., Zapier, Make, n8n)

Legal authorities when required

We do not sell or lease personal information.

We share data only when necessary to operate the Services or comply with law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.
However, no security system is completely secure. We cannot guarantee against unauthorized access, loss, or misuse.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our Services

Maintain business operations

Meet contractual, legal, or regulatory obligations

Call recordings and transcripts may be stored for training or troubleshooting unless deletion is requested.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to your data

Request correction or deletion

Request a copy of your data

Restrict certain processing

Opt out of communications

Withdraw consent

To exercise these rights, contact us at the email listed below.

9. Cookies & Website Analytics

Our website may use cookies or analytic tools to:

Improve user experience

Monitor website performance

Analyze traffic

You may disable cookies in your browser settings.

10. Children's Privacy

Our Services are not intended for children under 13.
We do not knowingly collect personal information from minors.

11. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Revised policies will be posted on this page with an updated “Last Updated” date.

13. Contact Information

If you have questions or requests regarding privacy, contact:

Leadgen Marketing LLC
7866 Firefalls Drive
Las Vegas, NV 89147
Email: [email protected]
Phone: (818) 640-5464